Case Manager

Northwestern State University seeks qualified applicants for the position of Case Manager.
This is a 40-hour per week (full-time) position. Confidentiality is a priority. The Case Manager will assist in all areas of the Title IX Office. This will consist of receiving reports, scheduling meetings, conducting intake interviews, conducting jurisdiction analysis, taking notes and transcribing interviews with detail and accuracy, sending and receiving correspondence, processing case information in accordance with federal regulations, keeping up-to-date digital and paper files, acting as a TIX Advisor, Investigator, or Hearing Panel Member on occasion (after training), presenting educational information to students, parents, and/or employees. May assist with a University Studies 1000 class. The Case Manager will work with Campus Living Villages, Northwestern State University Police Department, Natchitoches Police Department, and other offices as needed. Other duties as assigned by the Director of Title IX Compliance/Title IX Coordinator. 
The Case Manager reports directly to the Director of Title IX Compliance/Title IX Coordinator. 

To apply: Please submit a letter of application, resume, transcript(s), and complete contact information for three professional references to apply@nsula.edu. 
 

Northwestern State University is a State as a Model Employer (SAME) agency.

The successful candidate will be subject to a background check, as a condition of employment.

NOTICE OF NON-DISCRIMINATION (FULL DISCLOSURE)

Northwestern State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All complaints or inquiries related to Title IX should be directed to the Director of Title IX Compliance and Title IX Coordinator, Julie Powell (318-357-5570), Room 306 of the Friedman Student Union or email obannonj@nsula.edu.  

In accordance with Section 35.106 of the Americans with Disabilities Act (ADA), all participants, applicants, organizations, and interested individuals are advised and notified that the ADA Coordinator for Northwestern State University for facilities is the Director of University Affairs, Jennifer Kelly (318-357-4300), located in New Fine Arts, 104 Central Avenue, Ste. 102 or email andersonje@nsula.edu. For student academic services, contact the Director of Access and Disability Support, Crissey Smith (318-357-5460) located in Room 108-C Watson Memorial Library or email smithcr@nsula.edu.  For faculty/staff accommodations and services, contact Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe (318-357-6359), Room 111 Caspari Hall or email ramirezv@nsula.edu.

*Inquiries regarding employment application status should be emailed to 

apply@nsula.edu.

• Shall hold a minimum of a bachelor's degree from an accredited institution. Work experience in Case Management, Criminal Justice, Counseling, Non-Profit Resources, or related areas may be considered in lieu of a degree
• Experience in Case Management is preferred
• Exceptional interpersonal, oral, and written communication skills are essential
• Ability to speak and present in a group setting
• Proficiency in electronic case management systems such as Maxient is preferred, as well as proficiency in NSU Connect, and Banner. Training will be provided
• Proficiency in Microsoft Office Suite
• Shall have the ability to work in a fast paced and complex organization, with a diverse population, problem solve, and pivot as needed
• Shall demonstrate strong programming skills
• Strong organizational skills
• Must demonstrate the ability to work independently, without constant supervision
• Ability to learn TIX regulations, and the university's policy and procedures
• Exhibit the ability to comprehend information and act accordingly
• The ability to perform interviews, take meeting/interview notes and recordings, and transcribe them in detail and accurately is a requirement
• Diligence in detail is required
• Maintain confidentiality/privacy
• Willingness to work during an occasional evening and/or weekend event

• Complete ATIXA and other Title IX Trainings
• Maintain strict confidentiality and/or privacy of Title IX information
• Follow Federal Regulations assigned to Title IX
• Complete Maxient electronic database training
• Create case files in Maxient
• Upload case information into Maxient in a timely manner
• Send and receive correspondence regarding Title IX cases per Federal Regulations
• Place No-Contact Directives
• Provide Support Services
• Communicate with Northwestern State University Police Department, Natchitoches Police Department, NSU Counselors, and outside support offices
• Present educational/training materials to students, parents, and/or employees
• May assist in teaching a class
• Secure professional presenters
• May occasionally investigate cases as assigned by the Title IX Coordinator
• May occasionally sit in as a Hearing Panel Member as assigned by the Title IX Coordinator
• May occasionally act as an Advisor for Title IX Student Cases as assigned by the Title IX Coordinator
• Act with Title IX authority in the absence of the Title IX Coordinator as needed
• Train on and utilize Banner Financial System
• Train on and utilize NSU Connect
• Work evenings occasionally when programming is scheduled
• Other duties as assigned by the Title IX Coordinator