Logistics Courier

Description:
Position Summary

The Logistics Courier will receive and pick up packages, documents, messages, labs, equipment, prescriptions, and other items, and deliver them to specified recipients or locations.

Primary Responsibilities

• Securely delivers packages, documents, written and verbal messages, and other items to intended location or recipient in a timely manner.
• Manages incoming mail so that it is opened, sorted, and distributed in a professional and timely manner.
• Processes outgoing mail.
• Receives and delivers labs, prescriptions, medical equipment, etc.
• Obtains required signatures and/or payments at time of delivery.
• Maintains accurate records related to the receipt and delivery of packages, documents, messages, and other items, including tracking time of and parties to the delivery.
• Unloads items from large trucks and loads them onto smaller vehicles for delivery.
• May perform office, clerical, and other related duties as assigned.
• May perform duties of Patient Transporter.
• Performs other related duties as assigned.

Competencies

• Excellent verbal and written communication skills.
• Basic understanding of customer service.
• Ability to maintain accurate records.
• Ability to understand and follow directions.
• Ability to maintain the safety and security of packages, documents, messages, and other items received or being delivered.
• Thorough understanding of maps and directions, and traffic rules.

Supervisory Responsibility
None.

Working Conditions

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Requires standing 2/3 or more of the time.
• Requires walking up to 1/3 of the time.
• Requires sitting up to 1/3 of the time.
• Requires lifting of 10 to 50 pounds up to 1/3 of the time.
• Requires the use of hands/fingers to lift, carry, push, and pull of objects up to 1/3 of the time.
• Requires stooping, kneeling, crouching, and crawling up to 1/3 of the time.
• Requires bending at least 1/10 of the time.
• Requires reaching, handling, fingering, and feeling of objects at least 2/3 or more of the time.
• Requires taste or smell up to 1/3 of the time.
• Requires good vision for near and distance with the ability to focus.
• Requires the ability to hear and identify clinical alarms on equipment.
• Requires the ability to hear on the client call system as well as staff in order to be an effective communication link.
• Environment: Work is performed primarily inside a central air medical facility.
• Hazards: May be exposed to infectious body fluids; noxious fumes/odors. Risks of electrical shock.

AAP/EEO Statement
It is the policy of NRMC] to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

As part of the company’s equal employment opportunity policy, NRMC will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.

Employees and applicants shall not be subjected to harassment, intimidation or any type of retaliation because they have (1) filed a complaint; (2) assisted or participated in an investigation, compliance review, hearing or any other activity related to the administration of any federal, state or local law requiring equal employment opportunity; (3) opposed any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercised any other legal right protected by federal, state or local law requiring equal opportunity.

The above-mentioned policies shall be periodically brought to the attention of supervisors and shall be appropriately administered. It is the responsibility of each supervisor of the company to ensure affirmative implementation of these policies to avoid any discrimination in employment. All employees are expected to recognize these policies and cooperate with their implementation. Violation of these policies is a disciplinary offense.

The Affirmative Action Officer has been assigned to direct the establishment and monitor the implementation of personnel procedures to guide our affirmative action program throughout NRMC. A notice explaining the company’s policy will remain posted.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements:
Required Education and Experience

• High school diploma or equivalent preferred.
• Successful completion of a course on handling sensitive or hazardous packages may be required.
• Driver’s license and clean driving record required.

Preferred Education and Experience
Past experience as messenger or courier.