University Records Analyst Coordinator

Northwestern State university seeks qualified applicants for the position of University Records Analyst Coordinator. The primary duties of this University Records Analyst Coordinator position is to coordinate, perform, and maintain the operational functions at the front desk and reception area of the University Registrar's Office; monitor and distribute office email; the daily login to the analog telephone system to receive and return calls; data entry of address change request and student information release authorization forms; processing special examination registration; receiving and logging in academic transcripts received from the Admissions Office; and the validation of entry of transfer credits.  

To apply: Qualified applicants should send a letter of application, resume, copies of
transcripts, and complete contact information (name, address, telephone number, email
address) for three (3) professional references to: apply@nsula.edu.
 

Northwestern State University is a State as a Model Employer (SAME) agency.

The successful candidate will be subject to a background check, as a condition of employment.

NOTICE OF NON-DISCRIMINATION (FULL DISCLOSURE)

Northwestern State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Student complaints or inquiries related to Title IX should be directed to the Director of Student Advocacy and Title IX Coordinator, Julie Powell (318-357-5570), Room 306 of the Friedman Student Union or email obannonj@nsula.edu.  

In accordance with Section 35.106 of the Americans with Disabilities Act (ADA), all participants, applicants, organizations, and interested individuals are advised and notified that the ADA Coordinator for Northwestern State University for facilities is the Director of University Affairs, Jennifer Kelly (318-357-4300), located in New Fine Arts, 104 Central Avenue, Ste. 102 or email andersonje@nsula.edu. For student academic services, contact the Director of Access and Disability Support, Taylor Crissey Smith (318-357-5460) located in Room 108-C Watson Memorial Library or email smithcr@nsula.edu.  For faculty/staff accommodations and services, contact Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe (318-357-6359), Room 111 Caspari Hall or email ramirezv@nsula.edu.

*Inquiries regarding employment application status should be emailed to 

apply@nsula.edu.

• Experience with student academic services in a University Registrar's Office setting preferred.
• Working knowledge of University academic policies, Registrar's Office procedures, and the Banner 9 Student modules preferred.
• Excellent communication, problem solving, and decision-making skills; commitment to institutional academic integrity.
• Strong customer service skills; ability to develop and maintain effective collaborative working relationships with others.

• Coordinating, performing, and maintaining operational functions at the front desk and reception area of the University Registrar's Office including assisting students in reference to academic issues and regulations; transferred credits, final grades, transcript requests, online registration, enrollment and degree verification, dropping/adding classes, credit by examinations, resignations and cancellation of classes, and various appeal processes. Daily logins to the analog telephone system to receive and return calls; routing to appropriate person if calls cannot be answered and resolved at the front desk
• Processing and mailing Letters of Academic Good Standing, Good Student Discount forms, verification of enrollment, and verification of degrees
• Maintaining, processing, and charging students' accounts for special exam fees for all part-of-terms
• Validating processed Special Exam cards for all part-of-terms
• Opening, date stamping, sorting, and routing of mail from USPS for Registrar's Office
• Opening, stamping, sorting, and routing of documents received at the front desk and via front desk fax machine
• Monitor and distribute Registrar's Office email
• Processing address changes and placing registration holds for all returned mail with an insufficient address
• Verifying processed address changes
• Coordination and maintaining the file of requests for enrollment in a Community College while on suspension at NSU
• Validating the data entry of transferred credits, Credit Connection, ACT/SAT, and Advance Placements for accuracy of courses/GP A/and hours, etc.
• Acquisition of official transcripts from Admissions, date stamping, logging in as received and routing to evaluators
• Assisting faculty members (as needed) in entering grades via the NSUConnect system
• Coordinating and processing requests of students for removal of grades of "W" and "AU"
• and changing back to credit; registration and dropping courses with a grade of "W" and
• Audits
• Candidate Checkout: validating asterisks for the honor roll, diploma order, and
• commencement program for Bachelor and Associate degrees as assigned; and mailing of
• diplomas and transcripts as needed
• Responsible for helping students with self-service computers
• Coordinating, maintaining, and data entry of Student Information Release Authorization forms
• Data entry of Request to Prevent Disclosure of Directory Information, and processing
• request to revoke a request
• CTEP Programs eligibility determination and management
• Commencement/End of semester processes
• Other duties as assigned